Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: November 2025

Information We Collect

HotelPro Manager collects information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Account information (name, email, phone number)
  • Hotel property information and operational data
  • Guest booking and stay information
  • Payment information (processed securely through third-party providers)
  • Usage data and analytics

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our hotel management services
  • Process bookings and manage guest stays
  • Send you important updates and notifications
  • Improve our services and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and prevent fraud
  • With service providers who help us operate our platform (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • End-to-end encryption for data transmission
  • Secure data storage with regular backups
  • Access controls and authentication requirements
  • Regular security audits and updates

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we securely delete or anonymize it.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain types of processing
  • Data portability

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Third-Party Services

Our services may integrate with third-party services (such as payment processors or analytics providers). These third parties have their own privacy policies, and we encourage you to review them.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

  • Email: info@hotelprosolutions.com
  • Address: [Your Business Address]